In each edition of My Home Base, we feature a member of the Jet Linx team from across the country and showcase what they feel makes their Jet Linx location and their city special. In this edition, meet Jake Hartman, Jet Linx Senior Flight Concierge – VIP.

Favorite part of your job: My favorite part of working for Jet Linx (outside of my love of aviation) is working with other team members that share the same passion to provide Five-Star service to our customers.

Describe the Jet Linx experience/team in one word: Elevating.

Favorite Jet Linx memory or experience: My favorite Jet Linx memory is having the opportunity to attend the Jet Linx Miami Grand Opening. It was a wonderful opportunity to interact with team members and clients, but also represented a huge milestone for our company. It was honor to be a part of it.

Favorite thing about your Base city: I actually live in Detroit, and travel frequently to our other Base locations and the National Operations Center in Omaha, NE. While I am home, my favorite thing to do over the summer is spend time on my family’s boat. Michigan is known for our fabulous lakes!

Little known fact about yourself, or favorite hobby: I have been playing the piano since the age of five and still play daily.

What someone might find surprising about your job: The Jet Linx Senior Flight Concierge – VIP team supports all Base Flight Concierge both remotely and on-site. We are a small team of four, but we typically support many Bases every day (sometimes 4-6 at one time!).