Frequently Asked Questions
Frequently Asked Questions
What is the Jet Card Membership program?
The Jet Card Membership program offers you guaranteed availability of a jet at guaranteed hourly rates and at a guaranteed highest standard of safety without a capital investment in an aircraft. These guarantees are bolstered by our Five-Star service commitment.
What is Aircraft Management?
Whether you currently own an aircraft or are considering ownership, Jet Linx can manage your aircraft, provide a turnkey flight department, and oversee all ownership responsibilities including pilots, training, maintenance, fuel programs, hangar operations, FAA compliance, and insurance. You can spend your time enjoying the ownership experience rather than dealing with tedious managerial tasks. If you’re just beginning the aircraft purchase process, we can help with the aircraft purchase to ensure you make the most informed buying decision.
Do I have to become a Jet Card Member to fly with Jet Linx?
Yes, you must be a Member to fly with Jet Linx. We reserve the guaranteed availability of our closed fleet for our membership base.
Can I charter a jet through Jet Linx?
No, Jet Linx does not offer a jet charter service. We save the availability of our aircraft for our Jet Card clients, so we are ready at a moment’s notice to serve their needs.
How does the Jet Card program compare to others?
Jet Linx’s Jet Card program is the most cost-effective guaranteed program in the industry. Not only do we offer the best price, we also offer the industry’s only Five-Star service standard. Jet Linx is the only guaranteed program in the private aviation that commits itself to a local operation to provide you with an unparalleled level of service. Our team is here to personally serve you and your individual needs 24/7.
How do I become a Jet Card Member?
To join, simply contact Jet Linx and a sales representative will follow up to explain the Jet Card Membership program in greater detail.
What size of aircraft is best for me?
Jet Linx offers guaranteed availability of Light Jet, Midsize Jet, Super Midsize and Heavy Jet aircraft to meet all of your aviation needs. Visit our Fleet page to learn more about the passenger counts and range by jet category.
As a Member in our program, you will have the luxury of choosing which size fits best on a trip-by-trip basis. And our local Flight Concierge teams will help guide your decision-making process based upon their experience and your flight needs.
How much notice is needed for scheduling a flight?
Notice for booking depends in Membership Tier level, and starts at 72 hours during non-peak travel. Our local Flight Concierge team, who you will know personally as they coordinate all of your travel from our local private terminal, are on-call 24/7 to meet all of your flight scheduling needs.
Can I bring anyone I want on my flight?
Yes, you can bring anyone you want on your flight at no additional cost.
Is my pet allowed?
Yes, your pets are allowed and will fly in the cabin with you.
Will the jet leave if I am running late and not on time?
No, the aircraft will not depart without you. We are here to serve you and only you. Your schedule is our schedule.
What safety measures are in place?
Jet Linx has contracted third-party safety auditing firm, ARGUS, to conduct an ongoing audit of our operations and pilots. ARGUS is considered the industry’s foremost expert in aviation safety and auditing. In 2007, Jet Linx earned the prestigious ARGUS Platinum Safety Rating, awarded to less than 2% of FAA Part 135 operators, and in 2021, earned the first-ever ARGUS Platinum Elite rating. Jet Linx is also an IS-BAO Stage 3 rated operator and holds the WYVERN Wingman PRO standard. We employ a full time Director of Safety to oversee the continued enhancement of our safety programs. To learn more about ARGUS and IS-BAO, visit: www.aviationresearch.com. To learn more about the Wyvern Wingman standard, visit www.wyvernltd.com/wingman-standard.
How do you train your pilots?
All of our pilots are trained by FlightSafety International and CAE SimuFlite and are captain rated. They also receive continued education and training every six months. Our pilots are among the best trained and most experienced pilots in the industry.
How do I get a Jet Linx in my city?
We are constantly looking to expand our locally-focused business model into new locations nationwide. Contact us to request a Jet Linx in your city.