My Home Base – Shawnna Innis, Jet Linx National Operations Center
Favorite part of your job: You know how breathtaking it is to look out the airplane window and watch the ground pass below as you fly to your destination? I feel like that is what my job is like! I get to glide overhead and watch how everything works together, landing when it’s time to more closely observe and participate.
Describe the Jet Linx experience/team in one word: Kaizen. It is a Japanese term meaning “change for the better” and describes the core principle of Lean Management. Continuous improvement is a goal of every team member at Jet Linx.
Favorite Jet Linx memory or experience: Complimenting my word describing Jet Linx, my favorite memory to date was sitting in the training room where Lean Management was being taught and Jamie Walker, Jet Linx President & CEO, made the comment, “Jet Linx has always been a continuous improvement company – Lean just gives us a framework to define what we’ve always done.” It was my second week and I appreciated that comment because it is evident that Jet Linx has a history of changing for the better, as seen in the people and the culture here.
Favorite thing about Omaha: The food and drink scene. I like that with my many interests there is always something that satisfies
Little known fact about yourself, or favorite hobby: My degree is actually in psychology – I love personality tests and the complexities of how people interact with everything and one around them.
What might someone find surprising about your job? Some compare process-mapping sessions to therapy. It can be a cathartic experience to take a step back from the daily grind and talk through what works, what does not and collaborate with others on how solve problems.