Our Story
In 1999 we set out to build a private jet company that would provide the industry’s best customer service experience.
We started by looking at the other companies that guarantee private jet services to their clients to see where there was room for improvement. The other companies operate massive floating fleets, from one central office, to stretch and try to provide service to the masses. By doing so, their clients schedule flights through an 800 number, embark from a third party FBO, and fly on a different aircraft with different pilots every time.
In exchange for servicing the masses, the other companies require their clients to deal with impersonal and unfamiliar relationships for every aspect of their experience. The companies are never able to get to know their clients personally and therefore can not cater to their client’s individual needs. And the client consequently never receives the quality of service that should accompany such a high ticket item.
In order to provide the best customer service experience we had to change all this. We start by establishing a local base of operation so that we can handhold every aspect of the customer service experience. Our clients schedule their flights with a local Client Service person, embark from a local private terminal, and fly on local planes with local pilots they know and trust. We localize every aspect of our business so we can focus on providing each and every client with the very best customer service experience.
Jet Linx Dallas Base Partner – J.D. (Denny) Carreker
Denny Carreker launched Jet Linx Dallas in 2009 (along with son Brent Carreker, President of Jet Linx Dallas), after researching the industry and the Jet Linx base partner opportunity for 15 months.
Prior to Jet Linx Dallas, Denny founded Carreker Corporation, a bank consulting company, in 1978 and led the expansion to a global company serving the largest banks in the world with payments technology and consulting services. Throughout this period, he became known for innovation in payment system efficiency and for leading the industry into profitable shared services. American Banker named him one of The Top 25 Technology Consultants, and he was named Ernst & Young’s Entrepreneur of the Year in 2001 in e-commerce. As a public company after 1998, Carreker Corp was ranked #50 on Forbes’ Best Small Companies of 2000 and #75 on Business Week’s Hot Growth Companies of 2000. He sold the company in 2007, and it is now part of Fiserv.
As an active member of the Dallas community, Denny founded Promising Youth Alliance, a unique afterschool care collaboration with Boys and Girl Clubs, Big Brothers Big Sisters, and Phoenix House, and serves as its Chairman. He serves on the board of directors of Big Brothers Big Sisters, Phoenix House, and the Salvation Army. He is a former member of the board of Global Missions Fellowship, St. Paul Fund for Advanced Heart and Lung Disease, Camp John Marc, and the College of Engineering at Southern Methodist University. He and his wife are past honorary chairs of the Dallas Make-a-Wish Foundation.
Denny received his B.S. and M.S. degrees in industrial engineering/management from Oklahoma State University. In 2005 he was inducted into OSU’s College of Engineering Architecture and Technology Hall of Fame.
Service
Jet Linx’s commitment to a local base of operation is a declaration of our commitment to superior customer service. From the moment you pick up the phone to schedule your trip, to the moment you return home to your private terminal, all your needs will be met by the professionals at Jet Linx every step of the way.
Convenience
Flying with Jet Linx is as easy and convenient as walking into your own garage and getting into your car. Because we have a ground facility, pilots, and planes that are locally based, you will have the comfort and familiarity of flying out of your own private terminal in your own private jet. It couldn’t be more convenient.
Flexibility
Jet Linx operates and has access to light, midsize, and Heavy Jets so you will have the luxury of choosing the appropriate aircraft for the occasion. Whether you’re traveling alone for a business trip to Toledo, or you’re traveling with the entire family for a vacation to Cabo San Lucas, Jet Linx has the appropriately sized aircraft for your trip.
Safety
Jet Linx is a leader in the industry for its safety practices. We are an International Business Aviation Council, IS-BAO, registered operator, we have earned an ARG/US Platinum Safety Rating, and our pilots are all CAE SimuFlite or FlightSafety International trained. Safety is our priority one.
